Delivery Policy
1. Dispatch Times
1.1 Orders are packed and dispatched from Monday to Friday (excluding bank holidays).
Orders placed before 12pm (midday) GMT will aim to be dispatched the same day.
Failing this, orders will normally be shipped within 24 hours and no later than 7 days after the order has been placed.
2. Deliveries within United Kingdom
2.1 Orders qualifying for free shipping:
- Orders of £30.00 and above will receive FREE Standard Delivery.
- Orders of £75.00 and above will receive FREE Next-Day Tracked Delivery..
Mainland UK only.
2.2 Orders below £30.00 will be subject to postage and packing charges. We have 2 shipping options available:
- Premium Delivery: 1-3 Working Days* from dispatch via Royal Mail (4.95)
- Next-Day Tracked Delivery: 1-Working Day** from dispatch via DPD (£7.95)
Packages under 2kg will be charged at £4.95, unless you choose to upgrade your delivery method. Packages over 2kg will be charged at £7.95 and receive next-day tracked delivery.
*During periods of increased Royal Mail activity (for example during the Christmas period) some delays in delivery service may be experienced.
**For the Channel Islands, Isle of Man, Northern Ireland, Scilly Islands and the Scottish Highlands this will be a 2 working day service.
2.3 Postage to the channel islands and Isle of Man is charged at the following rates:
- Packages under 2kg will be charged at £4.95.
- Packages over 2kg-15kg will be charged at £14.95.
- Packages over 15kg-20kg will be charged at £19.95.
- Packages over 20kg will be charged at £24.95.
3. Deliveries outside of the UK
European Union (EU) Pricing
- Tracked and Signed
International tracked and signed shipping service from Royal Mail, usually delivered within 3 – 5 working days.
All orders placed before 12 (noon) GMT will be dispatched the same day (Monday – Friday) from the UK. You will receive a tracking number in your dispatch email so that you can check on the status
- Priority Tracked and Signed
Fully tracked and signed shipping service from DHL, usually delivered between 2 – 5 working days.
All orders placed before 12 (noon) GMT will be dispatched the same day (Monday – Friday) from the UK. You will receive a tracking number in your dispatch email so that you can check on the status
Pricing Tiers